Forum Discussion

rompi250's avatar
rompi250
8 years ago
Solved

Daily activities item reward missing

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad Air 2
OS Version iOS 11.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 716586273
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Hey about one month this problem started to occur: there was no mystery box everyday after completing all of the daily activities, i got the other items only the gears missing
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Hungary

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad Air 2
OS Version iOS 11.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 716586273
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Hey about one month this problem started to occur: there was no mystery box everyday after completing all of the daily activities, i got the other items only the gears missing
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Hungary

‌

‌

bug
  • EA_HighCommand's avatar
    EA_HighCommand
    8 years ago

    Hi @rompi250 and thank you for the report.

    We've checked your account for the last 7 days and for the days where you completed all daily tasks, you have received all the rewards correctly.

8 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hi @rompi250 and thank you for the report.

    We've checked your account for the last 7 days and for the days where you completed all daily tasks, you have received all the rewards correctly.

  • rompi250's avatar
    rompi250
    8 years ago

    Thanks for the reply. I made a few screenshot yesterday which shows that the mystery box did not give anything :/ It can may be the problem that i used the same account on my phone and on my tablet? And it ''confused'' the data :D

  • ChristophIV's avatar
    ChristophIV
    Hero+
    8 years ago

    Those screenshots show the amount of gear matches.

    Pressing the gear whilst still in the mystery box screen shows your total pieces once those two pieces have been added.

    Raid rewards messages show your total before the gears are added to the inventory.

    Is this where the confusion is coming from?

  • rompi250's avatar
    rompi250
    8 years ago

    That's correct as you write. On the second pictre i clicked on the item which shows how many i have and whih character needed. But on the third picture i clicked on the charecter and the items still not there

  • ChristophIV's avatar
    ChristophIV
    Hero+
    8 years ago

    They are there, you got salvage, not a full pieces.

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    8 years ago

    With these, there's a continue button, meaning those are already added, as was said. Also mentioned that in other game modes where there's a claim button, they won't be added until you claim, so clicking on the picture would show you whst you have before.

  • drest88's avatar
    drest88
    Seasoned Veteran
    7 years ago
    • Missing rewards spots from galactic war and the daily challenges. The items aren’t populating seeing the picture below. 
  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    As far as I'm aware, that's a visual bug @drest88 but the items should still be deposited in your inventory.

    It used to be a lot more prominent. I used to have missing character shards from GW boxes, but when I went to the shard shop I would have a "surprise" shard that I didn't know about (because it was invisible in the rewards list).

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