Mobile lag and accidental purchase and In-game support nightmare.

Had a moment of lag while scrolling through the store and went from scrolling the store in instantly having purchased a Finalizer pack for 1500 crystals, all to be turned to shard currency as I have everything there maxed.

I've had 1 accidental purchases before and used the in game support and got a refund. So I did the same this time. I’ve talked to atleast 10 diffrent “people” now they all just ditch the conversation after 1 to 2 responses and passed me on to the next.

so far I’ve had 1 person offer a full refund only to immediately pass me off to someone else, who said they can’t refund it and then pass off again. One offered a 50% refund only for that to get rescinded by the next.

This is absolutely bonkers, I would never buy this pack it’s shard shop currency to me. I was simply scrolling the store to get to look for the free offers because I had a red “3” there and boom no warning there goes 1500 crystals on garbage I have. Then to get strung along by multiple people to be offered a refund then told to pound sand 3 times then offered a 50% refund then get told to pound sand 4 more times. What the heck is going on.