Daily challenges don't award rewards
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? LG G8 OS Version 11 (4.14.190) Ally Code: (Find it here: http://bit.ly/AllyCod...
Forum Discussion
The game is intentionally setup to make you lose rewards or progress if it detects the slightest disconnect. The support doesn't have a way to deal with it because it is a developer issue that they do not intend to fix.
I had a similar issue happen to me around 2 years ago after I earned enough for my first Negotiator blueprints. I purchased the blueprints and it removed my MKII credits. I had spent those credits and received no blueprints from the transaction. I spent an entire week with support trying to figure out what happened. They were unable to help because the system is setup to only look at items that have been received, not items that were lost or never in your inventory to begin with.
The mentality from CG has always been, if players cannot progress then they are forced to spend money or lose progress. The entire concept is unfair and frustrating upon the player and most players quit because of it.
- @EN6A6E You are probably right that they do not care and definitely many players leave the game because it does not work as supposed. Yet, I do not think that there is nothing they cannot do. I think they could check that you had the credits and spend them and did not receive anything. For sure they can reverse a purchase. They did that on request to people when the currency items in the shop were moved from the first row (you can also request it once in a while if you buy something by mistake). PS. Also it does not make sense to me that the game would work entirely as you describe. The inventory has to be stored on their servers otherwise it would be possible to hack the client.
- @EN6A6E Did you report your situation on this forum? Could you paste here a link? Do you know of any other such bug reported here?
I have a backlog of past bug reports. It looks like any of the ones I made about missing rewards or event related bugs are missing.
