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Zoider2's avatar
Zoider2
Seasoned Newcomer
19 days ago

Did not receive Master kenobi 1 LSB

I purchased the masker kenobi lsb 1 along with the other lsb's that were available on 9/9/26 did not receive master kenobi 1 contents to my account. Shows payment went through paypal. It did say the items would be added to the account once payment had finalized.

[Removed screenshots for containing personal information. This is a public forum, keep that info private! - CM]

[Also: Updated title for clarity - CM]

18 Replies

  • DarmethFR's avatar
    DarmethFR
    Rising Newcomer
    19 days ago

    Does't work for me, the game told me I was credited by 3500 crystals instead, but I don't care crystals

     

  • Jimmerplays's avatar
    Jimmerplays
    New Novice
    19 days ago

    Purchased JMK bundle and didn’t receive, got crystals sent instead, tried restore purchase but says transaction in progress is this being fixed 

  • Zoider2's avatar
    Zoider2
    Seasoned Newcomer
    19 days ago

    I have checked the in game settings menu and there is not an option to restore purchases. I have the order number from the paypal receipt that i did not receive in the game 1005512045277

  • drspantheman95's avatar
    drspantheman95
    Rising Newcomer
    19 days ago

    I purchased the Master Kenobi LSB 2. When I went to claim it in-game I was given crystal instead of the bundle content. Could I get this correct so I get the contents of the bundle that I paid for please. I have also attached proof of purchase 

    Ally code: 857984848

  • tpp5q91x8jqz's avatar
    tpp5q91x8jqz
    Newcomer
    19 days ago

    Hello, so today I bought the Kenobi LSB’s but instead of the characters I got 3400ish crystals per lsb from the purchase. What can I do to get the Characters I paid for ????? Has anyone experienced this bug before ??? 

  • Pipst7r's avatar
    Pipst7r
    Rising Novice
    19 days ago

    Bought the LSB on IOS through the website webstore, but when i logged in i got crystals instead. I have made a ticket in the game help menu. Hopefully i will get an answer through there, but wanted to post it here as well, so they know.

    allycode 898224679

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