Did not recieve LSB Luke's Friend

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? PC
OS Version PC version
Ally Code: (Find it here: http://bit.ly/AllyCode ) 116-693-138
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug On PC, I bought the LSB for Luke's Friends, and there was an error. I got crystals. Can i get the characters and not the crystals? PS - I also posted here: https://forums.ea.com/discussions/swgoh-technical-issues-en/same-lsb-issue-as-others-are-getting/5023518
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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On PC, I bought the LSB for Luke's Friends, and there was an error. I got crystals. Can i get the characters and not the crystals?

PS - I also posted here: https://forums.ea.com/discussions/swgoh-technical-issues-en/same-lsb-issue-as-others-are-getting/5023518