Didn't receive SLKR LSB

Hi, today I bought SLKR LSB and after few hours I still didn't get the characters. I see there's more people having similar issues, I assume maybe bc of many players buying them at once? IDK, but can someone help me resolve this?

My ally code: 635-436-854
Time of purchase: around 12:17 PM (UTC +2 (CEST))