Forum Discussion

1 year ago

EA Connect has locked me out of my SWGOH account

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone 14 OS Version 17.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 524-266-5...

bug

barbarossa5

Seasoned Ace

1 year ago

@5e7chfms13u9 the account with this allycode is associated with a EA Account with the NucleusID 1013036787505 ... but the setup for this account is incompleted. Actually i believe that CG/EA has a Bug with how they create and associate EA Connect Accounts on iOS. Because i saw this kind of "false setted up account" more often lately. I dont think you can fix this situation yourself. Devs have to do it.

8f594cdf167d3e3

1 year ago

Also, how did you find the NucleusID associated with my ally code?

barbarossa5
Seasoned Ace
1 year ago
@8f594cdf167d3e31 i cant explain this.

further Information:
5E7CHFMS13U9 has a different ID
8f594cdf167d3e31 has a different ID

wich shows that neither of these Accounts are the correct ones.
- 8f594cdf167d3e3
  1 year ago
  8f594cdf167d3e31 is the EA account that my Stayontarget SWGOH account should be linked with, can you tell what SWGOH account it’s ACTUALLY linked to? That 5E7CHF EA account is another account of mine, it has a separate SWGOH account linked to it, that one I can access (Weretooclose ally ID 576-218-593)
  - 8f594cdf167d3e3
    1 year ago
    Each of those EA accounts are associated with different emails, the only thing they share is that I play them on the same phone