3 years ago
EA connect issue
Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 14 pro OS Version 16.3.1 Ally Code: (Find it here: http://bit.ly/AllyCod...
You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.
@EA_Gunner wrote:You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.
This issue is not regarding if i can see the ea Connect Button because i can.
There is no option to CHANGE the ea connect email adress where the webstore login code is sent to.
i already have my swgoh account connected to an account but my email adress got deleted so i will be never able to login again to the webstore.
i want an option where i can change ingame the email adress for ea connect because the support is not able to support here.
hopefully you can find a solution for players.
You cannot unlink the accounts. The only option you have is to sign into ea.com with your old email and update the email account on your linked EA account.
@EA_Gunner wrote:You cannot unlink the accounts. The only option you have is to sign into ea.com with your old email and update the email account on your linked EA account.
But i cannot login any longer because my email adress got deleted.
so you are saying there is no other option to unlink the account, so basically i will never be able to access the webstore again?
that does not seem fair to me, do you think you can add such function into the game or do i just never ever access the webstore again and spend money on there and use the features ? That does not seem like a professionell solution…
Very disappointing…