EA connect linking fails after verification code works-can't use PC or webstore.

Hello,

I am experiencing an EA Connect linking issue that has prevented me from accessing both the SWGOH PC client and the Web Store for over a month.

My account was previously linked to EA Connect and worked normally on PC. Around the time of a game update, the Web Store suddenly started showing a "Something went wrong" error. At that point, my PC access was still working.

To try to fix the issue, I unlinked EA Connect using the official Connect menu in-game. Since then, I have been unable to relink the account.

Current symptoms:

• SWGOH works normally on mobile.
• The Connect menu shows "Not Connected" for EA Connect.
• I can successfully log in to my EA account.
• I receive and enter the EA verification code successfully.
• After verification, I receive a "Something went wrong" error.
• The same error occurs when trying to access the Web Store.
• Incognito mode, different browsers, and different devices do not resolve the issue.
• I have already contacted EA Support and in-game Help, but the issue remains unresolved.

Because authentication succeeds and the failure occurs after verification, I am concerned that my EA Connect link record may be in an invalid or partially linked state.

Could someone please check the EA Connect status/history for my account and verify whether the link record is corrupted or stuck?

Player ID: _BbuF-aWTyOIC0g-_-I0oQ

The 2 screenshots show the error message when I try to link and go on the webstore, and the message I get when when I try to login on PC.

Thank you.