Community ManagerThanks for checking. It would be good to contact an advisor to see if there's an issue with your account. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
I've already tried that unfortunately, they said there is nothing they can do and to just follow my post here
Since the crystal promotion runs out in a few days i purchased some, but had to pay an extra $3 for tax on coffers
Seems everyone says there is nothing they can do
Even created a New EA account under the same email as my game
Shows my purchase history and country as US
