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FEAR8958's avatar
FEAR8958
Rising Hotshot
3 years ago

EA Swgoh Web Store only gives me prices in Canadian Currency

Currently my webstore shows all denominations in CAD, I've went as far as trying to checkout and even after putting my country in while inputting card info it still only gives me CAD I will not spen...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@FEAR8958 

Thanks for checking. It would be good to contact an advisor to see if there's an issue with your account. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

FEAR1985's avatar
FEAR1985
New Traveler
3 years ago
@EA_Aljo they have sent me back here
  • FEAR1985's avatar
    FEAR1985
    New Traveler
    3 years ago

    It's charging me canadian tax after converting 

    Should be $53.69 instead It's 56 something after it's converted 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @FEAR1985 

      Have you checked your Google Play/Apple account to see if it's wrongly in Canadian currency? I can't think of anywhere else this would be coming from other than what I've mentioned already.

      • FEAR1985's avatar
        FEAR1985
        New Traveler
        3 years ago

        Nope my Google play store is fine and always chqrges me correctly 

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