Forum Discussion

Iezrith's avatar
4 years ago
Solved

End of Season Championship rewards - no rewards at all

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 12 Pro Max
OS Version 15.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 596464262
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I have received an message saying "you did not receive any Grand Arena rewards due to lack of participation". I should have received Kyber 1 rewards, as shown in the GA summary (and in my profile in swgoh.gg). Screenshots shown below.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

I have not received any reward at the end of season / Championship, when obviously I should have to.

I would like to receive the rewards, thanks.

  • Hi @Iezrith 

    We have checked and you received the correct rewards for your position in Kyber 1 on January 11th at 10:02:01pm UTC.

    • 4770 Championship Currency.
    • 2135 Crystals.
    • 1445000 Credits.
    • Player Title: Kyber Combatant.

    That message was sent in error. We have now reported it to the team.

1 Reply

  • Hi @Iezrith 

    We have checked and you received the correct rewards for your position in Kyber 1 on January 11th at 10:02:01pm UTC.

    • 4770 Championship Currency.
    • 2135 Crystals.
    • 1445000 Credits.
    • Player Title: Kyber Combatant.

    That message was sent in error. We have now reported it to the team.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,435 PostsLatest Activity: 5 minutes ago