Forum Discussion

6 years ago

Solved

Entire Guild did not receive Wat shards after earning them in TB.

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? All devices OS Version Any Ally Code: (Find it here: http://bit.ly/AllyCode ) 6...

bug

CG_MindTricks
6 years ago
@MindlessFocus Sent you a PM as well and closing the thread as it became too crowded to follow effectively.

For every guild affected by this issue I am handling each report via PM.

If there are any new guild affected by this issue, please send me a private message with the following information:
-Your Ally Code (I don't need every member's Ally Code, just one):
- Any screenshots/videos showing how many people completed each of the Special Missions?
- Estimate of how many members completed each of the Special Missions in Geo TB

Thank you.

CG_MindTricks

EA Staff (Retired)

6 years ago

@SRCFuzzy Hi all, thanks for reporting this.
In order to investigate further I need the following info:
- Ally Code:
- Date of the occurrence:
- Missing rewards for which Special Mission in which phase?
- How many members completed that Special Mission?
- Any screenshots / videos?

Thank you.

MindlessFocus

6 years ago

16 to 20 of us completed the event. Some getting the new icon for completing it for the first time. It’s guild wide and across 6 guilds at least. My guild completed the Ackley and Wat mission on the same phase.

CG_MindTricks
EA Staff (Retired)
6 years ago
@MindlessFocus I did read your post and I thought you came to this forum to post the issue in order to get help right? You still didn't provide the following info:
- How many members completed each Special Mission that you didn't receive the rewards for?
- Any screenshots / videos?

Also, my reply to this thread is for the rest of the players from other guilds who reported a similar issue and haven't provided the information needed to investigate further.
- MindlessFocus
  6 years ago
  @CG_MindTricks I can gather screenshots of those that got the achievement but that’s it. It’s a systemic issue. Seems from all the data here so far that if you complete both the Ackley special Mission and Wat mission, you get no rewards. There is a starting point to look into. I will get a list of every single member’s ally code and post here as well as all the images of those who got the portrait for completing it here in a little bit.