Error Code 106.0
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Acer Chromebook R13
OS Version Version 79.0.3945.86
Ally Code: (Find it here: http://bit.ly/AllyCode ) 979-938-519
What type of issue do you have? Network/Connection
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Hello, Today this error message happened to be twice during my GAC matches, which ultimately caused me to lose. The times it happened before, I was able to still win. But I wasn't able to recover from two crashes. That's 2 crashes out of 11 matches... I've been experiencing this error ever since the last major game update. It mostly happens at the beginning of battles, primarily GAC battles. That fact is extremely frustrating since those battles cannot be replayed. It has however happened once or twice when I was not entering a battle: I remember one time it happened when I first opened GAC to deploy my defense. Every time this error appears, I have a strong and fast internet connection. And it occurs on mobile, wifi, and ethernet internet connections. Nothing appears to be wrong with the game either. The battle is happening behind the error message: the game timer is counting down and my characters abilities are in the bottom corner waiting to be selected, but I cannot cause the error message only allows me to restart the game. Please help me with this issue. I've been playing his game for years, and have invested a lot of time and money into it. Nothing is more frustrating than not being able to enjoy my investment. So please, please help me get this issue fixed.
Steps: How can we find the bug ourselves? I'm not sure what the problem is so I;m not sure how you can recreate it. Maybe use a Chromebook of similar type and enter into multiple GAC battles? It's bound to happen eventually since it happened in roughly 20% of my GAC matches today.
Connection Type Wifi
Please select your region North America
Country United States
I have multiple screenshots of this error message if needed, but I'm sure you guys know what it looks like. But please let me know if you need my screenshots.
@wvuparker Hi, sorry to hear about your crashing issues.
Error 106 is usually generated due to an Asset download request timing out (most likely caused by an unstable network connection). Therefore we strongly suggest doing a clean reinstall with a strong and stable internet connection. Once it is done, please leave the game for like 20-30 minutes on the main cantina screen, so all assets can be downloaded and installed correctly. It may sound silly, but might help.
More troubleshooting steps can be found here:
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/