Forum Discussion
Level: 85
ID: 169-499-641
Guild: Rulers of Moraband
Platform: Android Phone
Nearly identical issue here! An officer in my guild kicked almost everyone out the guild because he wasn't selected to be the next leader, so I searched for and rejoined the guild, but then noticed I had an invite in my inbox (sent by the new leader). To be honest I don't remember if I specifically clicked Reject or just deleted it, I didn't think it was a big issue, but directly after I was no longer able to log in and now constantly get the ErrorCode: 3.0 message.
Delete isnt an option so it would have been reject, but its not a mistake..it is the only option to clear it. Well i wouldnt know of it actually went away since i got ejected from the game instead. Sad part isnt that tech support is clueless...i expect them to be..front line anyway..it is the fact that they are clueless and rather than tell people I dont know personally..let me check on that for you..they take people that may or may not know how ridiculous the steps being taken for the problem at hand are..but it will come to someone in this case completely doing a factory reset on their device before the support person says..well Im not sure...the fact i had all the screen shots and info that i was using all devices on another email..working just fine..so completely impossible that i was not connected to the internet or that it would be a network issue..still after fighting til 3am the final thing said to me was they wanted me to do a trace route...a trace route...after that i gave up..at least for the evening..but 4 hrs of regular ol garbage to come up with a supposed team of people saying..yea he should do a trace route and send us a screen shot. Sooo you want me to do a trace route from my mobile phone on mobile data as if the problem was what sprints towers hate when i type in a specific email address? Fine then while im doing that perhaps if I run a few laps around the neighborhood the account will appreciate my effort and let me through...bah..kills me...still..at least in the forums the admins/moderators got some brains and actually solve problems..it just takes a bit longer...
- ApprovedAnonymous7 years ago
Seriously though, I am really upset with EA tech support. Even though I specifically mentioned when I filled the case report out a second time that the 1st advisor had sent only a link to trouble shooting page (which was entirely unhelpful), the 2nd advisor proceeded to do the exact same thing. This issue can obviously be fixed, everyone else in that thread we were in before had it resolved for them. This isn't fair to us as customers. EA designed this game so that you would have to play everyday to progress and now we've been deprived of being able to do that at all. We deserve assistance and compensation to be honest!
- 7 years ago
Yes..at first it was just get me back in..fortunately the day to get the zeta had just passed. Now, with no answer getting longer and longer..i can only assume its due to the weekend. Ive private messaged 2 of the EA reps on here..the one that got the other thread fixed and then another that was showing as online. After the atrocity that was the tech support..i began to fear that i may have lost access to it completely simply due to the service side and my history with EA themselves has always been ..yes you are attached to some amazing games...and ill play em for sure..but God forbid something happen...because they sucked back then trying to make me buy command and conquer a second time just because i formatted my hard drive and their fear of piracy had them put the worst protection in history into effect. Anyway..after reading the post along with the EA reps on the forums..the fact i can pronounce their names is already a pro but seeing they have fixed our issue before...i have hope again..still with no fault of their own..two or three people shouldnt have to carry a giant like EA in support. The time passing now..im missing out on raids..rewards..simply the level 85 weekly everything in a guild that beats HAAT...so yea...it is now moving to compensation instead of just happy to get it fixed
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