Forum Discussion

7 years ago

Solved

Error Code 3.0 after rejecting a guild invitation to the guild I was in already.

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? All OS Version Android 7.0 and other versions Ally Code: (Find it here: http:...

bug

sysmai
7 years ago
CGRyanT messaged me...saying, "I added you to the guild should be good"
That quick that easy...tech support would still be telling me to reboot my router..it is great it is fixed but the fact i had to come to the forums for tech support is a tad backwards. I hope you mods/admins get paid more..crazy

Anonymous

7 years ago

Approved

@sysmai

Seriously though, I am really upset with EA tech support. Even though I specifically mentioned when I filled the case report out a second time that the 1st advisor had sent only a link to trouble shooting page (which was entirely unhelpful), the 2nd advisor proceeded to do the exact same thing. This issue can obviously be fixed, everyone else in that thread we were in before had it resolved for them. This isn't fair to us as customers. EA designed this game so that you would have to play everyday to progress and now we've been deprived of being able to do that at all. We deserve assistance and compensation to be honest!

sysmai

7 years ago

Yes..at first it was just get me back in..fortunately the day to get the zeta had just passed. Now, with no answer getting longer and longer..i can only assume its due to the weekend. Ive private messaged 2 of the EA reps on here..the one that got the other thread fixed and then another that was showing as online. After the atrocity that was the tech support..i began to fear that i may have lost access to it completely simply due to the service side and my history with EA themselves has always been ..yes you are attached to some amazing games...and ill play em for sure..but God forbid something happen...because they sucked back then trying to make me buy command and conquer a second time just because i formatted my hard drive and their fear of piracy had them put the worst protection in history into effect. Anyway..after reading the post along with the EA reps on the forums..the fact i can pronounce their names is already a pro but seeing they have fixed our issue before...i have hope again..still with no fault of their own..two or three people shouldnt have to carry a giant like EA in support. The time passing now..im missing out on raids..rewards..simply the level 85 weekly everything in a guild that beats HAAT...so yea...it is now moving to compensation instead of just happy to get it fixed