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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

Error Code 3.0 after rejecting a guild invitation

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad Pro 10.5 64Gb
OS Version 11.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 723-623-842
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I received an invitation from the guild to which I had already joined and I rejected it. My game crashed and I can not login. For the game I am in a guild but I do not appear in the list of guild members.
Steps: How can we find the bug ourselves? 1.-Enter a new guild but at the same time receive an invitation to enter 2.-Reject the invitation once you are inside the guild
Connection Type Wifi
Please select your region Europe
Country Ukraine

Just like this: "Recently I changed guild. When I wanted to participate in AAT my damage was not recorded. In my inbox I had a guild invitation but it was the guild I had already joined, so I rejected it. After that, my game showed an error and did not allow me to re-enter. In the lists of my allies it appears that I am in a guild but I do not appear in the list of members of that guild." This continues from May 25.

  • @RostKonst You should be able to login now. We will also review your account for what you missed out on due to this issue and you will receive a separate inbox message for that.

    Thank you for your patience and apologies for the inconvenience caused.

7 Replies

  • Hi @RostKonst and thank you for the report.

    Did you already complete a full and clean reinstall of the game and any additional troubleshooting (clear cache etc.) which can be found HERE?

    We've added your account to the list for further investigation now.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Yes, I was doing all these procedures.
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Well, I'm looking forward to solving the problem. Thank you.
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Thank you. It works. But very disappointed for the missed weekend with a double award.
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    @RostKonst You should be able to login now. We will also review your account for what you missed out on due to this issue and you will receive a separate inbox message for that.

    Thank you for your patience and apologies for the inconvenience caused.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Thank you.

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