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071572b385e8b1a1's avatar
071572b385e8b1a1
Seasoned Newcomer
13 days ago

Error Code 9.0 - Webstore and PC client login loop.

Hi, I am facing Error Code 9.0. My EA Connect seems to be desynced. I can't login to the SWGOH Web Store or the PC Client. In-game support chat was unable to help after 4 attempts. I need a server-side force relink / fix for my EA Account.

Ally Code: 914-451-444

Edit: Removed Player ID

 

Tkanki you for your help!

6 Replies

  • Same problem. 
    First I was just unable to disconnect my ea account from my account ingame. Then a message appeard asking me if I am sure to disconnect. I click ok. And then ERROR 9 appears. 

    appreciate any help 

    ally code: 245-448-878

  • MattTaffe's avatar
    MattTaffe
    Rising Newcomer
    2 days ago

    Hello. I am also having this exact same issue. Please help. 

    Ally code 636-839-271

  • 071572b385e8b1a1's avatar
    071572b385e8b1a1
    Seasoned Newcomer
    5 days ago

    EA_HighCommand​ EA_HighCommand Thank you for checking this.

    Could you please advise what needs to be done to remove the deleted EA Account association from my SWGOH account and allow me to link it to my current EA Account?

    If this requires intervention from another team, could you please escalate it or direct me to the appropriate team?

    Edit: Removed Player ID

    I would like to keep my existing SWGOH progress. I only need the deleted EA Account association removed so I can link my SWGOH account to my current EA Account.

    Thank you again for your help.

  • Hi 071572b385e8b1a1​,

    The QV team doesn't actively monitor this part of the forum, so thanks for tagging me.
    Upon checking your account, it appears that the linked EA account has been deleted and, therefore, cannot be unlinked from your SWGoH account.
    The EA account you've used to post here isn't linked to an SWGoH account, so trying to log in to the webstore or the PC client with it won't work.

  • Still no response after 7 days. I am completely locked out of the game due to error 9.0. Please help. My in-game profile and ea account are completely desynced. Please clear the link so I can reconnect my e-mail cleanly.

    EA_Lanna​ EA_HighCommand​ 

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