Forum Discussion

Not applicable

2 years ago

Error code 9.0

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone SE OS Version 17.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) What type ...

bug

EA_Gunner

EA QV Team

2 years ago

Have you tried to re-install the application?

Does your local ISP have any issues?

ludwigvb_13

Not applicable

2 years ago

I tried uninstalling and reinstalling the app. But the error was not solved.

It seems the ISP I’m using had no problems.

Once I gave up to solve this error, but the app is launched correctly the next morning.

And the very next day, the error reappeared.

I tried to do nothing without restarting the app every few hours. The app is launched correctly about 24 hours later.

It is hard to believe that this is a problem with my network environment. Because all other apps and browsing were fine while the error is occurring.

Very puzzling, but it’s working fine now.

EA_Gunner
EA QV Team
2 years ago
@ludwigvb_13 do you know your ally code?
- ludwigvb_13
  Not applicable
  2 years ago
  246-411-867 is my ally code.
  - EA_Gunner
    EA QV Team
    2 years ago
    @ludwigvb_13 Looking at your logs, we noticed that your GAC defence might cause your issues. Can you remove all your defence teams and re-add them again, please?