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DarthFehnor's avatar
DarthFehnor
New Rookie
2 years ago

Error when logging into Star Wars Galaxy of Heroes app

Hello there, for 6 days I have had problems logging into the game. My SWGOH account with EA and my email are not recognized. I have already tried uninstalling the app and restarting it with Google Pl...
bug
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

Are you trying to link an EA account to your SWGoH account? Or are you trying to recover a SWGoH account?

DarthFehnor's avatar
DarthFehnor
New Rookie
2 years ago

@EA_Gunner I'm trying to recover my SWGOH account

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @DarthFehnor Have you tried to login to the game as guest first?
    And are you sure you linked your EA account to the game before?
    • DarthFehnor's avatar
      DarthFehnor
      New Rookie
      2 years ago

      @EA_Gunner Yes, I did it like that at first, then I tried to link through the have an account button, but I get the error message

      • EA_Gunner's avatar
        EA_Gunner
        Icon for EA QV Team rankEA QV Team
        2 years ago
        @DarthFehnor do you have an ally code for the main account?

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