Error when logging into Star Wars Galaxy of Heroes app

DarthFehnor
Seasoned Novice
8 months ago
@EA_Gunner Ok, so how can I use my account again, because I also tried to log in through Google Play, and I can't.
DarthFehnor
Seasoned Novice
8 months ago
@EA_Gunner When I try to enter the SWGOH webstore it sends me a verification code and when I enter it I only get an error when logging in. Why does this problem appear?
EA_Gunner
EA QV Team
8 months ago
@DarthFehnor Because your account is not linked to SWGoH. The system will send you a verification code as long as the email is associated with an EA account.

To get help with account recovery, you need to contact EA Help.
DarthFehnor
Seasoned Novice
8 months ago
@EA_Gunner I've already been to EA help but they haven't been able to help me either.
EA_Gunner
EA QV Team
8 months ago
@DarthFehnor Have you tried Google Support to get access to the GP account your game is linked with?
And do you know your case number for the EA Help case?
DarthFehnor
Seasoned Novice
8 months ago
@EA_Gunner No, I hadn't tried that, I just spoke to EA support. And no, I don't know that number.
EA_Gunner
EA QV Team
8 months ago
@DarthFehnor https://help.ea.com/en/help-my-cases/
Try to find the case number using the link above.

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