ErrorCode 155.0
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy S10
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 145677626
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug When switching between accounts, I often get an error: "An error has occurred that requires restarting the game. Please check your internet connection as a poor connection could be the issue, then press "Restart" If you have seen this prompt multiple time and have a strong internet connection, then please contact us. ErrorCode: 155.0"
Steps: How can we find the bug ourselves? Switch accounts.
Connection Type Wifi
Please select your region North America
Country Untied States
When switching between accounts, I often get an error:
"An error has occurred that requires restarting the game. Please check your internet connection as a poor connection could be the issue, then press "Restart" If you have seen this prompt multiple time and have a strong internet connection, then please contact us. ErrorCode: 155.0"
It does not matter what network I am on; WiFi or MobileData (5G). This error did not occur before the update that was pushed in December. I was patient hoping it would be fixed with the latest update.
This happens at least 50% of the time with other times the screen just goes black and requires a force quit. This only happens when switching between accounts.