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mic19m5x78q3's avatar
mic19m5x78q3
Rising Newcomer
1 year ago

Errror Code 9.78.

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? Iphone Se
OS Version 17.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 966-447-317
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug When I try importing my account via ea connect I get the error message 9.78 saying I have poor internet connection. I
Steps: How can we find the bug ourselves? .
Connection Type Wifi
Please select your region North America
Country United states

Happens on wifi and mobile connection. Everything else on phone works fine. 

3 Replies

  • I follow the procedure but i still have the same problem. Don't you have any other solutions ? Because lots of people have this problem and no one want to solve it

  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    1 year ago
    @matorrealba 9.78 means you want to import an account with EA Connect while there is a active Google or Gamecenter Connection, that can not be overriden because another Google or Gamecenter is already bound.

    Logout from Google/Gamecenter and try again

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