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dolmedo061192's avatar
dolmedo061192
5 years ago
Solved

Eternal Sith Emperor level III bug

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iphone 11 pro OS Version iOS 14.3 Ally Code: (Find it here: http://bit.ly/Ally...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hi @dolmedo061192 and sorry to hear that.

    We have checked your account and we do not have any record of you making an attempt of Tier 3 of the Sith Eternal Emperor event. We can see that you have attempted Tier 1 twice and Tier 2 once and won in each Tier once. This leaves you with 35 Sith Eternal Emperor shards.

    You can reach out to our support as they may be able to help you. We will be unable to refund any Dark Side tickets used, sorry.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
5 years ago

Hi @dolmedo061192 and sorry to hear that.

We have checked your account and we do not have any record of you making an attempt of Tier 3 of the Sith Eternal Emperor event. We can see that you have attempted Tier 1 twice and Tier 2 once and won in each Tier once. This leaves you with 35 Sith Eternal Emperor shards.

You can reach out to our support as they may be able to help you. We will be unable to refund any Dark Side tickets used, sorry.

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