Expensive misclick
Hi, I have done an unfortunate misclick and instead of getting the daily free packs, I must have clicked on one of those 6459 crystal Gungan packs. As muscle memory has it I only realised when the ...
Forum Discussion
This has been happening to me for the last month and it's cost me nearly 10k crystals. I got frustrated enough to make a video myself to show this behavior - it generally happens to me when trying to claim the free bronzium pack.
https://www.youtube.com/watch?v=wa4hBtUTjyg
After a week of one-message-per-day back and forth with in-game support I was able to get my crystals back for the gungan surge pack purchase as a "one time show of good faith". But this just happened to me again in shipments and cost me 1280 crystals. I won't put myself through the miserable experience of dealing with support again, but I thought I would come here and let you all know that this problem persists and it's draining resources from people with little to no recourse to refund the purchase. This is not good. Please fix this.
How about a crystal lock that the player can toggle on/off - so that crystals can't be spent unless the currency is set to 'unlocked'? Something... anything to stop the hemorrhaging of crystals to mis-clicks caused by UI latency.
As it stands now, I have to go VERY slow in shipments to make sure I'm clicking all the right things. This is so not good.
