After talking to Capital Games I've been unbanned. Thanks for the help!
Hello @Porkins4Emperor,
first off, let me start by saying welcome to EA’s “Answer HQ”. 🙌
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or getting answers (from players & experts)and getting back in the game!
After reading your post, IMO I think you are honest and you are really unwarrantedly (not reasonably or necessary; not appropriate) banned. But this can really be explored/judged/decided only by the TOS Team. Please follow the directions in this post, on how you can dispute the ban:
https://help.ea.com/in/help/star-wars/star-wars-galaxy-heroes/swgoh-appeal-ban-suspension/
