Found a bug on the CX-2 event
I have enough character shards to claim a reward on the CX-2 event but the reward claim is grayed out.
Forum Discussion
This issue only affects p(l)ayers that have more shards of CX-2 than Appo. At least 3 tiers of the character quest for CX-2 (245, 295 and 325) have been linked to the number of Appo shards instead of CX-2 shards.
People that already have Appo at 7 stars won't have this issue.
CG has not acknowledged this yet as far as I know, probably because it only affects non-whales that have managed to obtain more CX-2 shards than Appo ones.
Seems like my case. Was lucky, got CX-2 145 shards after bought CX-2 pack for 1299 credits. Wasn't so lucky with Appo :)
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