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Arrikhan45's avatar
Arrikhan45
New Novice
6 years ago
Solved

GAC - Fleet battle victory screen showing wrong banner count?

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 13.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 217351171
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Banners awarded for GAC Fleet battle victory not reflected correctly in total GAC banner count.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Australia
Country Australia

Before my GAC fleet battle I had 2251 banners. After winning my fleet battle, the victory screen showed I’d won 66 banners. I received 153 banners for clearing the territory. I was expected to see a total banner count of 2470 banners but only have 2466. 

Unfortunately I didn’t take screenshots. However I needed 66 banners from that fleet battle and 2470 banners in total to tie, so I was paying close attention to banner counts. 

In the fleet battle I used a 6-star Negotiator and therefore had 3 reinforcements (not the maximum of 4) and only called 1 reinforcement into battle. 

I think of the 3 starting ships, only Hound’s Tooth lost protection and all finished with full health. The first reinforcement finished the battle with its opening move and therefore had full health and protection.

By my math, 62 banners is correct:

- 45 banners for the victory in first attempt

- 6 banners for surviving ships

- 6 banners for ships with full health

- 5 banners for ships with full protection

Yet the victory screen showed 66 banners not 62 banners. 

Perhaps an issue with the 6-star capital ship mishandling the unused slot. Maybe the victory screen is incorrectly showing an extra 4 banners for the unused slot while the actual number of banners awarded is correct. 

That would explain why I saw 66 banners on the victory screen (and briefly thought I’d tied with 2,470 banners total) but actually only finished with 2,466 banners. 

  • Thanks for the reply @Arrikhan45 and no worries about the screenshot, was worth asking. At least we know that the correct number of banners is being granted.

4 Replies

  • Hi @Arrikhan45 and thank you for the report.

    We've checked that battle and you received indeed 62 banners for winning the battle as you described plus the 153 banners for the territory, resulting in 215 banners total for the fleet section.

    Dou you have a screenshot of the victory screen by any chance?

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    6 years ago

    Thanks for the reply @Arrikhan45 and no worries about the screenshot, was worth asking. At least we know that the correct number of banners is being granted.

  • Arrikhan45's avatar
    Arrikhan45
    New Novice
    6 years ago

    Here are two screenshots from the next GAC round showing the same bug. The Victory message showed 65 banners but I believe I was only awarded 61 banners. The battle finished with Biggs and Ahsoka having full health and protection, Hound's Tooth and Eta-2 having full health, and Plo Koon and Sarge as unused reinforcements with full health and protection. That should be a total of 6 ships with full health and 4 ships with full protection, which is displayed correctly. However, it has also awarded an extra 4 banners for Unused Slots. If the unavailable 4th reinforcement slot doesn't count as an Unused Slot, when using a 6-star Capital Ship, this Victory message is bugged and is displaying the wrong total. 

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