Galactic challenge missing rewards :
I have not received any rewards for the following : Kashyyyk: Sith 📷 vs Galactic Republic (E) 6/10 Coruscant: Inquisitor 📷 vs Jedi (E) 6/6 Malachor: Bounty Hunter 📷 vs Rebels (E) 6/...
Forum Discussion
I’m still waiting . 5 days.. no answers , no rewards
EA_Lanna
Community Manager
Community ManagerHi @zellaccio,
I can only apologize on behalf of the support team. That last chat log you shared does seem like the agent didn't read your issue...As frustrating as it looks, you need to persist with the support team to get help with missing content cases.
- EA_Lanna
I can only apologize on behalf of the support team. That last chat log you shared does seem like the agent didn't read your issue...As frustrating as it looks, you need to persist with the support team to get help with missing content cases.
- EA_Lanna
How if no one is reply ?!?!?? 6 days and no answer anywhere !! How is that possible ?!?!?
- EA_LannaHI @zellaccio,
I'm not sure why it went without a response. You need the support team for help with this one so I'd recommend bumping it with them.
- EA_LannaI can’t resume the existing ticket , as it is in progress , or duplicate .
and in game I’m messaging them every day, and still no answer ..
I get it itms out of duty/ power / responsibility , but .. how does that work ? Is there someone can help me on this ? The support team is clearly not supporting .
that’s like.. ridiculous ?
@EA_Lanna well, is not working . I’m keep on talking with support, and they are asking me the same question , and no answer or help!
there should be some type of escalation ? Supervisor ? Team leader ? Manager ? Someone that can read a message and understand ?!? I have been asked 5 times my ALLY ID !!! I think this is the point that they Don’t even read the messages !!! I have 4 galactic challenge rewards missing , no one that help me, and it’s so frustrating I ‘m just been asked the same question over and over and over ?!?!
i need to escalate my ticket to someone !
This is rich …!!! They’re asking me to contact you on the forum .. so .. who is going to help me ???
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