Galactic War - 6 toons defeated after a win (after an error restart)

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Bluestacks
OS Version Bluestacks
Ally Code: (Find it here: http://bit.ly/AllyCode ) 956-317-119
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I have just won a Galactic War node and all of the sudden got an error that required the client to be restarted, on return, 6 of my toons (including the 5 ones I used to win the previous node) are shown as defeated and hence I cannot use them in the run anymore. This is resource issue for me because this is the only squad I can use for clearing the GW nodes. It has only happened once. Note: There have been 2 galactic wars I couldn't complete in the past days because of a amazingly hard node 12 (Z toons lv 85 vs my lv 75~ VIII gear w/o omegas)
Steps: How can we find the bug ourselves? Go to galactic war node 2 Use first order toons with BB8 KRU, KR, FOO, FOX, BB-8 Win the match Client reported an error that required restart Go back to GW Click start battle, KRU, KR, FOO, FOX, BB-8, and FOST (not even used in the run) are shown as defeated.
Connection Type Wifi
Please select your region North America
Country Mexico

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After 2 days of not completing the galactic war due to a very hard end node, I got an error in the second to third node, after winning and collecting the reward, before starting the next node, the error made me restart, then I had all my 6 most powerful toons marked as defeated (5 of the ones were used in the previous win node)