Forum Discussion

alcatrahss's avatar
alcatrahss
4 years ago

Galaxy of Heroes game crashes

When receiving an answer from the Help Bot, it causes the game to crash on Android. When launching the app, you get the initial loading screen then the app crashes. Android occasionally gives you a ...
bug
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
4 years ago

Hello @alcatrahss 

Thank you for your report. We are aware of the issue and are investigating. You can try to reinstall the app.

marajadeskywlkr3's avatar
marajadeskywlkr3
New Rookie
4 years ago

I have continually uninstalled and reinstalled the app almost daily. This is a known issue with more than just myself. I have done all the troubleshooting possible

  • murdertr4indn's avatar
    murdertr4indn
    4 years ago

    I am having the app crashing issue too on my Samsung S21.

    Seems to be after there was a hotfix 2-3 days ago. When I launch the andoid app, it crashes to android desktop. When I try loading multiple times it comes up with an android error saying the app has a bug.


    If I uninstall the app, OR delete cache & appdata.. it will fix the issue temporarily. Later that day, or 100% the next morning I will have the same issue again.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,792 PostsLatest Activity: 2 years ago