Forum Discussion

7 years ago

Game Closes in hAAT

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? . OS Version . Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of...

bug

EA_HighCommand

EA QV Team

7 years ago

Hi @Darth_Intrepidus and @Zaraos and sorry to hear that.

Did you already do a clean reinstall of the game to ensure all game files are up to date? Additionally, can you provide us with your ally-code, so we can check our logs? Thank you!

Darth_Intrepidu

7 years ago

Hi @EA_HighCommand

thank you for responding so quickly... appreciate it.

I have not tried a clean install yet... and I fear to so, as I am playing on a guest account... back in 2016 when I started playing, I made the mistake of not connecting the game to GameCenter... so, there’s that. But I have never hd this issue before... not in my three years of playing this game... only since last friday... not sure if one of the updates messed up something affecting hAAT? Much like when the GW would also crash.

The scenario Zaraos is describing, with GG fleeing in his ship and then the game closes... that also happened to me... I killed P4 and was like... YES!! It didn’t crash... and as I was watching the end cut scene with GG fleeing... boom!! The game closed and when I logged back on, I had only posted a zero ☹️ Very frustrating spending 2x 35 minutes doing a hAAT twice only to have this happen... so, since Zaraos and I are experiencing the EXACT same issue down to the last detail... it kinda makes me wonder if this is a game file issue... seems more like some kind of update glitch affecting certain accounts... again, just like the GW update glitch

I truly hope you guys can help us out here...

... my ally code is: 267-626-559 (Intrepid)

thanks again