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eleslalegenda's avatar
eleslalegenda
New Ace
5 years ago

Game crash during GL event

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy s10
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 826873422
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game crashed after killing a game guard
Steps: How can we find the bug ourselves? Play GL Luke tier one, kill left gam guard
Connection Type Wifi
Please select your region North America
Country United States

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During tier 1 of GL Luke event, I killed the left gam guard while other enemies were still alive, I received a wave complete message and then the screen went black forcing me to restart game and lose GL event tickets

bug

2 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    5 years ago

    HI @eleslalegenda and sorry to hear that.

    Just to make sure, we are talking about the first encounter/wave of the tier 1 GL Luke event, right? At what time exactly did this happen?

  • eleslalegenda's avatar
    eleslalegenda
    New Ace
    5 years ago

    Yes it was the first wave of the first encounter. 

    It occurred roughly 30 mins before I originally posted.

    I had another occurrence happen where I killed the gam guard on the right first, got a wave completed message while other enemies were still alive. The game locked up for a minute or so but it did load the second wave on that occasion. 

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