Game crash during GL event

Question

Product: Star Wars: Galaxy of HeroesPlatform:Android PhoneWhat type of device are you experiencing the issue with? Samsung galaxy s10OS Version 11Ally Code: (Find it here: http://bit.ly/AllyCode ) 826873422What type of issue do you have? GameplayHow often does the bug occur? Occasionally (10% - 49%)Summarize your bug Game crashed after killing a game guard Steps: How can we find the bug ourselves? Play GL Luke tier one, kill left gam guardConnection Type WifiPlease select your region North AmericaCountry United States‌During tier 1 of GL Luke event, I killed the left gam guard while other enemies were still alive, I received a wave complete message and then the screen went black forcing me to restart game and lose GL event tickets

ea_highcommand · Answer

HI&nbsp;@eleslalegenda&nbsp;and sorry to hear that.

Just to make sure, we are talking about the first encounter/wave of the tier 1 GL Luke event, right? At what time exactly did this happen?

eleslalegenda · Answer

Yes it was the first wave of the first encounter.

It occurred roughly 30 mins before I originally posted.

I had another occurrence happen where I killed the gam guard on the right first, got a wave completed message while other enemies were still alive. The game locked up for a minute or so but it did load the second wave on that occasion.

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Game crash during GL event

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