I bought the episode pass in the Webstore
(only the Upgrade to the Pass+ is there cause i bought the normal one)
I got my reciept per email
but in game it is still locked
Ally code is:
668-863-615
Thanks for the help :)
Solution: Don’t buy it.
fixed.
I got the exact same issue buying it the same way, pretty frustrating ngl
Doesnt really fix my problem that I didnt get my stuff, does it?
It would only prevent such a situation in the future.
But I hope you also know that if nobody spends money in the game, nobody gets to be playing the game right?
So please let me play the game and spend my money like I want to, thank you
did you get help by the EA custumor support? Cause they are ghosting me^^
that was the answer i got from the ea support:
Hello there!
It is sad that we at customer support can only help with issues in the game itself, please note that we’re unable to make direct changes or correct game results. However, we encourage you to report this issue on the official forums. This will allow our dedicated team and game experts to review your feedback and investigate the matter further.
You can click on the below link to post the same on our official forums. In case, if you find any similar issue please upvote it so that it can be highlighted.
Link for forum: https://forums.ea.com/discussions/swgoh-technical-issues-en/episode-pass-not-recieved/12395177
Thank you so much for contacting EA.
EA_Gunner EA_Aljo
Can one of you help me out?
