Solved
Game crashes after new TU
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S21 Ultra OS Version Android 12 Ally Code: (Find it here: http:...
Forum Discussion
I've had it lock up 4 times today in Conquest, which cost me 20 energy each and 1 time in Territory Wars. Not sure why the new update is causing more of this lockup, but I also experienced one while in battle when trying to retreat where the loading screen was animating over the battlefield animations.
I'm able to get this to happen more often by minimizing the app and bringing it back up. Example, get a text, go to that app and come back. If I crash the app and re-open it, it's less frequent.
Seems the more app bouncing around you do, the more often it happens. However, this didn't used to be the case.
I have this app to never sleep and that tends to help with loading. I also noticed after the freeze, if you minimize and bring it back up the screen goes to completely black. It's stuck loading the maps or something. I'm not going to record every battle, but I'll try to find a way to replicate it while video-ing if you will give back the 120 energy I lost in Conquest. Its a small price to pay, in my mind.
Same issues I'm experiencing on android, happens in gac and conquest and fleet battles. Have reinstalled but still having the issue
Reinstall has helped but not eliminated the crashing. Probably crashing once or twice a day and I haven't pinned down the pattern. Have to wonder if it is because of app switching like mentioned earlier.
Got up this morning and going thru my normal routine. Managed two Conquest battles no problem. Crashed on my third. Restarted app and tried same battle, crashed again. 40 energy down the loo and on last day of Conquest. While trying to grind datacons...
TB battle just crashed. Losing TB rewards based on crashes is going to infuriate people. So far 13 of my guild members have been complaining about crashes.
@EA_Gunner please don't ignore this. Here is the screenshot for a tell of time. 5-ish minutes ago.
Allycode: 244425158
Game locking up when I enter battle. This has happened in the last 2 GAC rounds (and It basically means auto loss) as well as during Conquest. I have restarted the phone, restarted the game, uninstalled and re-installed, and apparently this looks like a widespread issue. Please get this fixed and preferably refund our lost conquest energy (either in datacron stuff or energy next time) and lost crystals from GAC rounds as well as restore skill rating. This sucks.
EA_GunnerEA QV Team
This has been flagged to the team for further investigation.
