Game crashes after new TU

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xiaomi mi10
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 582-361-943
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug The game freeze during battle loading
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Hungary

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The game freezed during battle loading, I had to restart the game.

I lost my GAC round because of this.

I waiting for your answere and compensation