Solved
Game crashes after new TU
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S21 Ultra OS Version Android 12 Ally Code: (Find it here: http:...
Forum Discussion
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S21+ 5G, latest updates installed
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 345-557-717
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The game freezes on the loading screen before the battle is begun, costing me teams, crystals, and GA and squad arena rankings.
Steps: How can we find the bug ourselves? Play for more than just a few minutes and the issue will present itself
Connection Type Wifi
Please select your region North America
Country United States
Today's update was great as far as what was presented, however whatever bug is causing the game to freeze before battles was not addressed. This bug has been an issue since the last Galactic Conquest, and continues to be one this round. It was initially presented to those experiencing the problem as a "Not our problem, it's just you. Read the manual" kind of thing.
The bug has been, and is continually being reported by numerous users. The pat response lately has been that it's being investigated. With all due respect, it's been a month at least that the issue has been being reported by various game players, and yet it's only been in the past 1 to 2 weeks that the issue has been somewhat seriously addressed.
Please fix the issue so players like myself can enjoy doing the various battles without worrying about losing rank, crystals, etc.
EA_Gunner
EA QV Team
EA QV TeamThank you for your report. The team is aware of this bug and investigating the issue further.
Can you please include it on Trello's Dev Tracker so we can follow up on the progress?
Otherwise, I'm afraid it'll become another "CLS vs GG at GeoLSTB" problem that's dragging on for 3 years and I doubt someone is looking into that.since I start the game without Xiaomi's game space I haven't had a frieze for 2 days in conquest mode. maybe this is the solution or just luck.
