Forum Discussion

SWGOH_STARKILLER's avatar
SWGOH_STARKILLER
Seasoned Newcomer
2 years ago

Game Crashes During GAC

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone 14 Pro Max
OS Version 17.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 194686137
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game freezes then ultimately crashes while trying to play GAC.
Steps: How can we find the bug ourselves? Click the GAC icon on the right side of Home Screen, Proceed to enter the field, Click on a north or south zone Then it’ll freeze and force close the game itself.
Connection Type Mobile
Please select your region North America
Country United states

After the most recent game update, I noticed fleet arena battles were sort of lagging during the end of ship turns. After the battle concludes, I click on the green “continue” button and I get a blue, translucent screen and it freezes on me. 

After this had happened, I then proceeded to play my GAC match and it won’t let me even see my enemy defense teams to do any of my attacks. This bug is preventing me from doing attacks thus further preventing me from gaining ANY rewards from the event. 

(See attached blue screenshot of doom post fleet battle) 

2 Replies

  • Thanks for your crash report. If you see this more often, please follow our troubleshooting steps from this article.

  • I noticed this would happen to me whenever I was streaming, watching a stream, or listening to a stream on discord. It was absolutely reproducible and I could only get into a zone if I closed the discord app. 

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 34 minutes ago
27,195 Posts