Game crashes intermittently after new release

Thanks for the response @EA_UltraSlide 

Let me know if I can help by providing any hints. I have the iPad connected to my Mac and viewing the console log. Something I could set as a filter, in case it crashes again?

Same for me no crash ever then four in last few days, today it was while going into fleet battle for GAC and the battle counted so I lost GA. See attachment.

So sad ☹️

@EA_UltraSlide I am literally having the game crash on the menu during arena waiting on the timer.

I can't think of any type of issues that would be causing this that would be server side and not client. This is due to the new update and something in that code that is running.  As I mentioned, my device is a Samsung galaxy tab A 2019. when it crashed I checked and it was 1.8/2gigs in the memory.

I have had stuttering in fleet specifically as my main issue and NOW I am having crashes in the main menu screen just sitting there or in arena, just sitting there. 

Something I would ask from the team that needs to happen is the ability to adjust graphical settings for lower end devices. If I have a lower end device, I don't want ships flying in the background that hog up resources. If this isn't possible, I get it, but it may help fix some of these crashes that I've been having.

I can't really go out and tell samsung to fix their device. It shouldn't be having issues when it's basically brand new (1 year old samsung tablet).  So I don't know what to say.  All of this is right after the new update.... As the players, we can only assume something caused it and it's costing us TB, Arena, rewards, etc.

I quit MSF because it crashed 5+ times PER DAY.  SWGoH is now using the same engine and I am seeing similar resource issues on the device when loading. I will do whatever I can to help resolve the issue. Thanks.

Adding to the what seems like a long list of players with crashing issues.

As of today:

Game crashed while in TB....lost the chance to get more Wat Shards.

Garme crashed while attacking in GAC....automatic lost of battle and possible Round lost.

Whatever the issue is, fix it.  And considering this game is monetized, I and all the other players that have experienced this will need to be compensated for this issue.  This game has earned a billion in revenue.  There’s no excuse.

Using an IPad Air and iOS is you need this info.

It is happening - get better logs and better detection processes. Fix the problem!

Hey just had another crash and this time its in GAC. I lost the battle because of this and im really upset because I already spent over an hour doing battles and now its all pointless.

Why cant the game just disregard load crashes and reset the attempt? I have already lost ships that would have won me the fleet battle and now I've lost the tie because of a bug in your app thats been around for more than a week now that you've failed to address.

Please get it together. This isn't a low budget game for goodness sake. Its been around for years now.