Forum Discussion

4 years ago

Solved

Game does not launch

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy A10 OS Version Android 10 Ally Code: (Find it here: http://bit.ly/AllyC...

bug

EA_UltraSlide
4 years ago
Hi guys,

Several players who have ran into this issue reported chat clearing the game cache (Android / iOS) resolved the issue for them.

Others have reported that a fresh reinstall also helped (if you reinstall, please make sure that your game is linked to Google Play or Game Center).

EA_UltraSlide

EA QV Team

4 years ago

Hi guys,

Several players who have ran into this issue reported chat clearing the game cache (Android / iOS) resolved the issue for them.

Others have reported that a fresh reinstall also helped (if you reinstall, please make sure that your game is linked to Google Play or Game Center).

Ceylavy

4 years ago

Hi,

For the ones who are still in trouble

I cleared the game cache. First it seemed to do nothing. I also had to wait on the loading screen of the game for like 15 min (without it going in sleep mode) before the game finally launched.