Game freezes and emits a buzzing sound
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 9 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode )...
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EA_HighCommand
EA QV Team
EA QV TeamHi @Virage_Iscariot and sorry to hear that.
We've checked our logs and could not find anything related to your crashes (missing assets or something similar). Samsung Note 9 is a pretty recent and decent device and we have not received other crash reports. Do you have any 3rd party app running at the same time which could potentially cause the crash?
We would suggest doing a clean and fresh installation and leave the game on the main cantina screen for a good while to download all assets correctly.
I also have a samsung Note 9 and have began getting this same problem over the weekend. I assume its the update. PS, there are many more people having this problem who are posting it in the other forums so this isn't the first report. https://forums.galaxy-of-heroes.starwars.ea.com/discussion/197484/freezing-crashing Often times after it freezes, if I change apps and try to change back without closing it, I just get a black screen. I have to close and restart the app everytime.
Just as the OP said, It just started with the last update. I had never had a crash before then.
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