Game freezes and emits a buzzing sound
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 9 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode )...
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EA_HighCommand
EA QV Team
EA QV TeamHi @Virage_Iscariot and sorry to hear that.
We've checked our logs and could not find anything related to your crashes (missing assets or something similar). Samsung Note 9 is a pretty recent and decent device and we have not received other crash reports. Do you have any 3rd party app running at the same time which could potentially cause the crash?
We would suggest doing a clean and fresh installation and leave the game on the main cantina screen for a good while to download all assets correctly.
Just set up a BRAND NEW oneplus 7 pro. Brand new. And I got the same crash. There is no rhyme or reason it happens except it only happens when you are fighting. Could be ga, could be two, could be an event but it only happens for me when fighting. Attached is a video. Are you serious you can repro this?..
I face the same problem on my one plus 3. It happens at really bad times affecting my performance and the performance of my guild
Another oneplus 6t user here who keeps experiencing the same issue on this new phone (also happened on oneplus 3t).
You know it's gonna happen because the buzzing sound starts. Then you get the freeze. The game is unresponsive until you close it. Doesn't matter how clean your phone is as I've had the crash on a brand new factory reset device where swgoh is the only app on there.
I thought it might be something to do with the game losing sync with the server but not sure it can be as on closing the unresponsive app the server counts your battle as a loss so its still reporting that ok. I've just lost out on rolo shards in hoth as the event now shows as complete doh! (don't suppose there is a way players can have this sort of missing shards thing recompensed?)
Quite annoying as I'll now have to wait for the next hoth rebel tb which probably won't be for another couple of months ☹️
Anyways good luck everyone.
same on op7 pro - again today - geo tb , first batte - just freezes. I play without sound so I don't know about a buzzing ☹️
- @tile00 I'm having the same problem now. Samsung galaxy s10.
Game starts buzzing and the completely freezes. This happened right in the middle of my acklay battle. Now I can't finish that battle!Don't tell me...tag ea/cg
Same here. Freezing pretty much daily now
The missing button bug is not the same as the original bug on this post
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