We have now brought this to the attention of the team for further investigation.
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Samsung Galaxy S22
OS Version Android v14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 985-579-741
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Two days in a row in RotE TB any time I engage in a battle, after I select my squad the game freezes on the loading screen. Its a complete freeze, the loading spinner does not move and the game sits on this screen indefinitely. I have to close the app and re-open it and the result is the battle and team I selected are counted as having been used and I get zero points for it. FIX THIS - also fix the broken Daughters of Dathomir invincible General Greivous that has been broken for over 3 months. I spend money on this broken game and I'm ready to uninstall and take legal action for the full amount of money I have spent on this game, which is in the thousands of dollars.
Steps: How can we find the bug ourselves? Do a battle on any node in the Rise of the Empire Territory Battle.
Connection Type Wifi
Please select your region North America
Country USA
N/A
Hi @BouSomething, and thank you for the report.
We are aware of some performance issues like freezing and crashing on specific devices and are working on improvements.
