Hello, my game is freezing in several loading screens. Few hours ago i could not join the tw. I reinstalled the game an now i am not able to go to conquest or any area that requires energy like cantina or fleet battles.
We have now brought this to the attention of the team for further investigation.
Now the game stucked during the galactic war table loading. Like 30 minutes after the last all data clearing. I really start to think about ditching the game after 8 years
Langsam sollte doch Mal was passieren, es wird immer schlimmer. So einfach nicht mehr spielbar.
Still no news @EA_Gunner ? what do we need to do for you guys to tell us something about this?
i am still struggling with this problem. freezing is still present. the only solution that has been found so far in two weeks is... that you must not close the game. if you close it is necessary Clear cache/data and don't close the game anymore! When you close the game you have to clear cache/date again and it works fine but it's super annoying
i uploaded video on youtube.
https://youtube.com/shorts/OE0k-dZ95OQ?si=EyXrL7ARLm4V8xpt
but I'm really interested in why no one solves this problem...
Hello. Has anyone managed to fix the game yet?
@EA_Gunner any updates on your works? It's been literally 2 weeks. Can you at least tell us ANYTHING?
I'm going to guess almost everyone in here is probably using a Samsung that has the snapdragon processor.
There is apparently an issue with the Samsung snapdragon processor and Unity which causes freezes. The latest swgoh app update updated Unity which is probably why you are just now seeing it.
CG can fix it, but of course it will take time and they will probably have to release an app update to do it. It's unfortunate that Samsung can't fix it from their side since it affects anything using Unity, not just swgoh. Here's some posts about it:
https://www.reddit.com/r/Android/comments/1auv63m/snapdragon_8_gen_3_devices_have_crashing_issues/
https://us.community.samsung.com/t5/Galaxy-S24/Multiple-Apps-Crashing/td-p/2839284
As you can see, this affected huge games like Pokemon Go for weeks before they fixed it. Lots of games are still crashing because of the issues, months later.
I had the opportunity to test on three phones. samsung s24 ultra, honor magic 5 pro and honor magic 6 pro. all three had freezes...
