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Bruvlodski's avatar
Bruvlodski
2 years ago

Game reset after purchasing hyperdrive bundle

I bought the hyperdrive bundle and after accepting the token I quit the game to go eat, then when I came back my account was gone along with the hyperdrive bundle, like it reset or something.
bug
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

You can try to recover your account by following the steps HERE.

Bruvlodski's avatar
Bruvlodski
2 years ago

It didn't work. It just brought me back to the new one.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Do you have an ally code?

    • Bruvlodski's avatar
      Bruvlodski
      2 years ago

      No but I have my player id

      • EA_Gunner's avatar
        EA_Gunner
        Icon for EA QV Team rankEA QV Team
        2 years ago
        @Bruvlodski Did you try to contact EA Help support?

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