Game says new client required, apple store says I’m updated
Help - I can’t load the game for almost 24 hours now.
when I open it, I get a pop up saying I need a new client
so I click to the apple store (using iPad Pro) and it shows an “open” button. No update available.
so I go back to the game and it hangs up forever.
if I close and reopen, same process starts all over.
What should I do?
Hey @DJ-Aronim ,
where are you experiencing this Issue exactly? The entire time (Looking at characters, scrolling in the cantina, battles in the Arena) or especially when selecting something (in the store, a specific character)?
Also, the update that is required is downloadable since yesterday and mandatory since today, so yesterday you should have easily accessed the game without experiencing any Issues.
Usually when experiencing such Issues, you should:
First uninstall the game, then check your WiFi connection and if it is working as intended (stable) then reinstall. After it reinstalled, it will try to download all assets, do not interrupt it (could take awhile). It is very important that all assets get downloaded correctly.
Those Performance Issue when selecting should be fixed with the update from yesterday.
Regards.
