Game very unstable when using Wifi
Hi there, when I am connected via wifi the game is very unstable. This means loading screens stay extremely long and I frequently get the network issues error Message. Every now and then it restarts...
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EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @1970Flash.
I know you mentioned specifically WiFi, but just to verify, are you able to play normally on your device's data connection instead? This can help narrow things down a bit.
Arrenai 🐱
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@EA_Arrenai Yes, playing via data connection works fine.
- EA_Arrenai
Thanks so much for the update, @1970Flash.
Can you tell us more about the device you're trying to connect with?
- What is the make/model of your device?
- What is the OS currently running on the device?
Arrenai 🐱
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- EA_Arrenai
Hey there, @1970Flash. I'm just checking in. Were you able to get your device specifications?
Arrenai 🐱
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Hi,
it is an iPhone Xs Max running iOS 13.4.1.
Cheers
Christian
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