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JoJo8896's avatar
JoJo8896
New Traveler
7 years ago
Solved

Gear upgrade disappearing after being applied

Hey, I have the same problem (14th August) and in my case it happened while gearing up Padmé (after the event). I have also contacted EA Support, but the only thing they told me was that their spe...
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    7 years ago
    Hi @JoJo8896, thanks for explaining and helping me understand. 🙂 The upgrade resetting after being applied is something the studio are looking into so the advisor was correct there. I've no updates on this issue for now as the investigation is ongoing with that but once I have news I'll bump this thread.

DiggyandBoo's avatar
DiggyandBoo
7 years ago

I just had the same thing happen to me. I upgraded anakin to g12 and now he is back to g11. There is more. I bought several things from the shard store. None of those items are in my inventory and my shard currency has been reduced but all of the items are showing as bought 

update. Since I have no faith at all that you will resolve this issue in a timely manner I bought more mats and got anakin up to G12 again. It would have been a simple fix for you to mail me the mats while you try to fix the technical glitch

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