Forum Discussion

puputhemouse's avatar
puputhemouse
2 years ago
Solved

Gift to guild member did not send

Hello,  Purchased crystals pack to gift to guild member but it never went through. In game help told me to report the issue on the forum. Can you please assist?  Thank you,
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    2 years ago

    Thanks for the swift reply!

    We've checked the logs available to us and according to them you purchased the crystal bundle for yourself and claimed it on 4/08/2024, 4:24pm GMT.

puputhemouse's avatar
puputhemouse
2 years ago

My ally code: 684-595-122

Sent to: 763-289-447

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
2 years ago

Thanks for the swift reply!

We've checked the logs available to us and according to them you purchased the crystal bundle for yourself and claimed it on 4/08/2024, 4:24pm GMT.

  • puputhemouse's avatar
    puputhemouse
    2 years ago

    I'm sorry, I'm confused. I did a purchase to a guild mate through the gift option. You are saying the crystals went to my stash? I didn't see any increase or get any notification

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