Missing 6-dot Mods after character unequip/transfer

I didn't delete or sell the modules, they disappeared when I transferred from character to character, at the moment of transfer an EA application error appeared on the PC, and I restarted the game, after restarting the modules disappeared, and I don't know what to do, so I turned here, because I don't know any more options. . . 😢

I saw a similar problem here :

https://forums.ea.com/discussions/swgoh-technical-issues-en/top-mods-disappeared/10874806

Bro ive seen your post 3 times on the forums already. In one somebody even told you to try talking to support in game, but even after that youve posted 2 more as if something will change. One post was like 10 min ago and the other 6. I think youll just have to take it as a loss or try to contact support through the website since there is nothing other players can do and reaching support like the other user said would be easier and faster in game.

You don’t know any more options? How about using the in game help feature like I suggested? 

This is the first time I have had such problems with the game. I have never contacted the forum or technical support before.

In game there’s a settings icon (it looks like a little cog wheel, like it does in most games). You’ll find a help option in there. 

I found it, thanks

I contacted this forum because I thought I'd solve it here, as I'd already seen a similar issue on this forum in the link:Top mods disappeared | EA Forums - 10874806